Book on our website and enjoy these exclusive advantages
On our official website you will get the best price, guaranteed.
If you book on our website you can cancel your stay up to 24 hours before your arrival, with no penalty.
Website users will also use a welcome gift.
Your safety is our top priority For this reason, at the Hotel Cibeles Playa we have implemented the following safety and hygiene measures to guarantee your peace of mind throughout your stay:
At Hotel Cibeles Playa we have implemented new cleaning and disinfection protocols so that you can spend your holidays in a very safe setting.
All the facilities and protocols have been adapted to guarantee observation of the safety distances required by the new health situation caused by Covid-19.
We have reduced the capacities of the common areas at the Hotel Cibeles Playa to ensure the necessary distancing.
Our new restaurant's protocols have been adapted to meet the demands of the new health situation: the use of individual tablecloths, continuous disinfection, staffed buffets at all meals, the use of one-use options...
The distance between the pool loungers has been increased and a capacity control system has been implemented.
The hotel is not offering this service at this time.
We have installed a new signage system to guarantee compliance with the protocols, and we have eliminated all difficult-to-clean decoration elements.
Safety distances have been indicated at the hotel's main customer service points. Likewise, customers will find numerous hydroalcoholic gel dispensers at their disposal.
Rooms are always cleaned when guests are not present in them.
All our cleaning personnel are equipped with approved PPE, the necessary preventive measures have been taken, and they have received specific training.
When you check in our staff will inform you about the rules that you must take into account during your stay.
Do you have any questions about the hotel or its surroundings?
We will be delighted to help you.
Your health comes first for us. Thus, we have implemented a series of measures to ensure your peace of mind during your stay at the Hotel Cibeles Playa.